We take your personal data seriously. Here is a clear, straightforward explanation of what we collect, why we collect it, and how we keep it safe for every Filipino player on our platform.
When you register and play on 747-1, we collect certain personal information to keep your account secure, process your transactions in Philippine pesos, and deliver a smooth gaming experience tailored to Filipino players. We only collect what we genuinely need — nothing more.
When you create an account, we collect your full name, date of birth, email address, mobile number, and residential address in the Philippines. This information is required to verify your identity, confirm you meet the minimum age requirement of 21 years, and comply with applicable regulations. We may also ask for a government-issued ID such as a passport, driver's licence, or PhilSys card to complete the verification process. All documents submitted are handled with strict confidentiality and used solely for identity and age verification purposes. Your personal details are never shared with third parties for marketing or commercial purposes without your explicit consent.
When you browse and play on 747-1, we automatically collect certain technical information including your IP address, device type, browser version, operating system, and session activity logs. This data helps us detect suspicious login attempts, prevent fraud, and ensure the platform runs smoothly on your mobile or desktop device. We also track which games you play and how long your sessions last so we can improve the overall experience for Filipino players. None of this technical data is used to build advertising profiles or sold to external data brokers. It is retained only for as long as necessary to fulfil its security and operational purpose, after which it is securely deleted from our systems.
To process your deposits and withdrawals in Philippine pesos, we collect payment-related information such as your chosen payment method, transaction reference numbers, and deposit or withdrawal amounts. We do not store full card numbers or sensitive banking credentials on our servers — these are handled by our secure, third-party payment processors who are bound by strict data security standards. Transaction records are retained for a minimum period required by financial regulations applicable to online gaming operations in the Philippines. If you have questions about a specific transaction, our support team can assist you by referencing your account history. All financial data is encrypted both in transit and at rest to prevent unauthorised access.
747-1 uses essential cookies to keep you logged in, remember your preferences, and maintain a stable session while you play. We do not use third-party advertising cookies or cross-site tracking technologies. Session cookies are temporary and are deleted automatically when you close your browser. Persistent cookies, where used, store only non-sensitive preference data such as your language or display settings. You can manage or clear cookies through your browser settings at any time, though doing so may affect certain platform features. By continuing to use the 747-1 platform, you consent to our use of essential cookies as described in this policy.
As a registered player on 747-1, you have clear rights over your personal data. We are committed to honouring those rights promptly and transparently, in line with data protection principles applicable in the Philippines.
You can request a copy of the personal data we hold about you at any time. We will respond to verified access requests within a reasonable timeframe and provide the information in a clear, readable format. Simply contact our support team through your registered account to initiate a data access request. We may ask you to verify your identity before releasing any personal information to protect against unauthorised requests. There is no charge for a standard data access request made in good faith.
If any of the personal information we hold about you is inaccurate or out of date, you have the right to request a correction. You can update basic account details such as your contact number or address directly through your account settings. For changes to identity documents or date of birth, please contact our support team and provide the relevant supporting documentation. We will process correction requests promptly and confirm once the update has been made. Keeping your information accurate helps us serve you better and ensures your account remains in good standing.
You may request the deletion of your personal data when it is no longer necessary for the purposes for which it was collected. Please note that certain data must be retained for a minimum period to comply with financial regulations and anti-money laundering requirements applicable to online gaming in the Philippines. Where deletion is not possible due to legal obligations, we will inform you clearly and explain the reason. Once the mandatory retention period has passed, your data will be securely and permanently deleted from our systems. Deletion requests can be submitted through our support team.
You have the right to object to certain types of data processing, including any processing based on our legitimate interests where your individual rights and freedoms override those interests. If you object to receiving platform-related communications, you can update your notification preferences in your account settings at any time. For broader objections to data processing, please contact our support team with the details of your concern. We will review each objection carefully and respond with a clear explanation of our decision. Your objection will not affect your ability to continue using the 747-1 platform in the meantime.
If you have any questions, concerns, or requests relating to your personal data and how 747-1 handles it, please reach out to our support team through your registered account dashboard. You can also send a written request to our data protection contact at [email protected] — please include your registered email address and a brief description of your request so we can assist you efficiently. We aim to acknowledge all data-related enquiries within two business days and resolve them within a reasonable period. If you are not satisfied with our response, you have the right to escalate your concern to the relevant data protection authority in the Philippines. We take every data enquiry seriously and are committed to resolving issues fairly and transparently for all Filipino players on our platform.
Our FAQ page has clear answers written for Filipino players, or you can log in to your account to manage your data preferences and notification settings directly.